Evacuation procedure

1. Recognise the alarm: As soon as the fire siren sounds or you receive an evacuation SMS from AKIS, stop whatever you are doing immediately.
2. Stay calm: Remain calm and do not cause panic. Your calm behaviour is key to a successful evacuation. Collect your personal belongings if you have them with you and get dressed. Check that the route is clear and safe.
3. Leave the building: Do not lock the room behind you and head immediately to the nearest emergency exit. Look for escape route signage or evacuation plans posted on the walls.
4. Do not use the lifts: During an evacuation never use the lifts; always use the stairs, even if you are on a higher floor. Lifts may be out of service during an emergency.
5. Follow the instructions of the fire marshals and the Integrated Rescue System (IRS): Fire marshals will wear yellow reflective vests and will direct you to the evacuation routes. Follow their instructions without unnecessary questions or delay.
6. Assembly point: After leaving the building, go to the designated assembly point under the stairs by the EXPLORA building. Do not linger by the building and do not block access routes for the emergency services. Wait at the assembly point for further instructions.
7. No re-entry: Do not return to the building until the evacuation has been officially called off and you have received a clear instruction from the responsible persons that it is safe to return.

RUN – If you can use an escape route, run!

• Leave your personal belongings and valuables where they are.
• If possible, help others to escape.
• WARN – Warn others against entering the danger zone.
• Once you are safe, call for help on 158.

HIDE – If you cannot escape to safety, find a place to hide!

• Lock or barricade the door.
• Switch your phone to silent mode and stay quiet.
• WARN – If the situation allows, call for help on 158.
• The most important information for the operator: where you are and what is happening.

FIGHT – If your life is in direct danger, fight!

• Try to incapacitate the attacker.
• Act quickly and aggressively.
• Use any objects that can serve as weapons.
• Act as effectively as possible.

When the security forces arrive

• Stay calm and follow their instructions.
• Always keep your hands visible.
• Avoid shouting and wild gestures.
• Remember that help for the injured is on its way.

If you find a suspicious object nearby, proceed as follows

• If possible, stay as calm as you can.
• Do not move, open or touch the suspicious object.
• Improper handling could cause an explosion, the spread of hazardous substances, or the loss of forensic evidence (fingerprints, DNA traces).
• Report the discovery of the suspicious object to building security as soon as possible.
• If the above recommendations cannot be carried out, contact the emergency line 112 and follow the operator's instructions.
• Describe the object to the emergency line operator as accurately as possible (appearance, labels, chemical symbols or numbers on the packaging).
• Also alert other people nearby to the suspicious object.

The operator can also announce any other emergency not listed above – for example a water or power outage, severe weather, or another threat nearby. You will receive an SMS describing the specific situation with instructions; always follow the guidance given directly in that message.